Details to the process of ordering
All prices are in €. If you currency is not €, please choose PayPal as payment method. It will calculate the prices in your currency.
After you have sucessful finished your order you will get a notification via e-mail. There you will find your bill and information abour payment and shipping. If you chose bank transfer as payment method, please transfer the money to the account noted in the e-mail.
After we recieved the money, you will get your music.If you ordered physical copies, we will try our best to send them as soon as possible. Digital music can be downloaded. You will get the link via e-mail.
Shipping
If you order on this website, you will not have to pay for shipping.
Terms of Service
See the Terms of Service.
Withdrawal
Withdrawal
You have the right to withdraw this contract within fourteen days without giving a reason. The withdrawal period is fourteen days from the date on which you have taken possession of final goods (or a representative from you, other than the carrier). To exercise your right of withdrawal, you have to declare to us:
Marcel Mokbel
Emil-Überall-Str. 15
01159 Dresden
Tel. 0176/32832855
Email: info@marcelmokbel.com
by way of unambiguous statement (for example, a consigned by post mail, fax or e-mail) your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the end of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest Standard offered by us), and repay immediately, latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in no case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days.
We bear the cost of returning the goods. You only need to pay for any diminished value of the goods, where the value loss is due to handling of the goods in a way not necessary to testing the quality, characteristics and functioning of the goods.